The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.
Here are a few reasons why a payment can be declined with Afterpay:
- Your first payment amount must be available at the time of purchase - even if you owe nothing today
- Your Afterpay account has overdue payments due
- The Afterpay risk management department has declined your payment
For any questions regarding your Afterpay payment please contact the Afterpay Customer Support team at 855-289-6014.