FAQ

Shipping & Returns

Orders ship out within 2 days of purchase and are delivered to your front door 1-5 days after that depending on where you live in the US. You’ll receive a tracking number and link as soon as your order ships. (Sometimes it takes the link a day to catchup, so please be patient.)

You can track all shipments on your Account Page.

For subscription orders, all recurring shipments are determined based on your original sign-up date and how frequently you wish to have products delivered. 

Yes. baebody products make a great gift. Simply select the gift-wrapping option on the cart page and enter your gift message and recipients address. Send it with love!

Currently we only ship to the United States. (We're working on international shipping!)

We offer free standard shipping on all domestic orders above $30* (what a steal!). If your order is below $30*, shipping is $7.99 (also, not a bad deal).

See the most updated free shipping thresholds at top of site & at checkout*

Orders

We accept Visa, Mastercard, Amex, Discover, JCB, Diner’s Club, Apple Pay, Paypal Express, Amazon Pay

If you wish to change or cancel your order, please contact us asap at info@baebody.com. We’ll try to catch it before it ships out the door.

You can track the status of all orders on yourAccount Page.

No worries. Please get in touch with us atinfo@baebody.comand we’ll be happy to help.

It’s the easiest way to never run out of your favorite baebody products - at a discounted price. Simply choose your frequency (every 30, 45 or 60 days) and checkout. You’ll get 15% off every delivery. Adjust, skip or cancel at any time.

It’s easy! You can adjust, skip or cancel your plan any time on your Account Page. If you need help, get in touch with us atinfo@baebody.com. We’re here to help.

The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.

Here are a few reasons why a payment can be declined with Afterpay:

- Your first payment amount must be available at the time of purchase - even if you owe nothing today

- Your Afterpay account has overdue payments due

- The Afterpay risk management department has declined your payment

For any questions regarding your Afterpay payment please contact the Afterpay Customer Support team at 855-289-6014.

Returns

We want you to be satisfied with your order. We have a 30 day guarantee, so if you are unhappy with your products for any reason and would like a refund, reach out to us at info@baebody.com

Please note original shipping charges cannot be refunded & you are responsible for the shipping costs for any returns.

Rewards

Baebody Bucks is easy. Just click the floating Reward icon located in lower-left corner of the website and start taking action. Everything you do will be automatically tracked and points will be added to your account.

Using your Baebody Bucks is easy. At checkout, you'll have the opportunity to use your points to apply your earned discounts.

Baebody Bucks is our way to say thank you for being part of our amazing community! As a member, you'll automatically receive bucks when you engage and shop with us.

If you already have an account, great! You won't need to create a new account. Just launch the Reward panel and start earning points. Every action you take will be automatically tracked and points will be added to your accountthats 1, 2 and 3.

Products & Ingredients

We work diligently to ensure that all Baebody products are safe to use. Baebody products are powered by natural ingredients and never include parabens, phthalates or sulfates.  All of our products are also cruelty-free and made in the US.

While our products are natural, safe and developed without any nasty ingredients, we do recommend consulting with your physician before using any products while pregnant or breastfeeding.

All Baebody products come with an expiration date on the original packaging. Most products are good for two years after opening.

About the Brand

Baebody was founded in Chicago, IL and is still headquartered in downtown Chicago. We overlook the Chicago River and love being part of such a diverse and vibrant city.

You can now find some of your favorite baebody products at select CVS Health Hubs & H.E.B stores!

Yes, all of our products are manufactured in the US… and proud of it!

They sure are!

Yes. Reach out to us at info@baebody.com and we would be happy to send you our wholesale pricing.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.